Bank of the West Operations Coordinator - Risk Sensitive in Omaha, Nebraska

Operations Coordinator - Risk Sensitive


What sets Bank of the West apart from other banks is our team members–they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values—straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity – an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines – Retail Banking, Commercial Banking, National Finance, and Wealth Management.

Operations Coordinator - Risk Sensitive

Job Description Summary

Responsible for performing various operational activities and provide support in assigned unit. Assists Operational Unit meet service levels consistently by coordinating information among internal/external customers and resolving standard operational issues. Use this position for functional areas that have been identified as “risk sensitive” (ACH, GTO, Wire Transfer, Foreign Exchange, Central Vault, Money Desk). For other areas, use bank wide Operations Coordinator I role.

Essential Job Functions

1. Responds to various standard operational issues for internal and/or external customers.

2. Receives and reviews incoming work, contacting appropriate resources as needed.

3. Prepares, edits, distributes, and/or corrects standard documents.

4. Maintains a moderate working knowledge of unit policies, procedures, standards and workflow.

5. Performs other duties as assigned.



· High School - Required

· No experience required

· Basic knowledge of the products, policies and processes related to unit assigned

· Basic knowledge of banking operations

Wire Transfer

· May respond to Due From reconcilement tracers, or account profile requests which include research, follow up, adjustments or verification

· May investigate and process compensation claims

· May research, verify and adjust wire transfer information in response to Due From reconcilement tracers

· Interfaces with Federal Reserve Bank, correspondent banks, and other departments to resolve problems that may occur in wire transfer processing

· Monitors OFAC queues to ensure that transactions are properly reported and/or processed

· May maintain the database information system for customers and banks. May be responsible for setting up routing instructions for international/domestic banks, PIN management, credit line facilities, executing service documents, etc.

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

Job: Operations

Location: United States-Nebraska-Omaha

Requisition ID: 036973