TD Ameritrade Senior Analyst, Business Insights in Omaha, Nebraska
This position is responsible for translating data into meaningful and actionable insights for business partners. Analyses performed by this team directly impact and influence strategic decision making across this firm. The role will use reports from disparate data sources to spot meaningful trends and patterns. Findings may be communicated through dashboards, graphs, charts etc.
This position works closely with business teams and reporting partners in support of business decision support and product management.
Analyze data and reports to identify trends/insights that will influence business decisions. Analyses supported includes, product analytics, channel analytics, financial analytics, customer behavior analytics, marketing analytics, etc.
Conduct reporting, including reporting from disparate data sources, to support business requirements
Use deductive and inductive research approaches to support decision making
Help the business identify and formulate hypotheses (deductive)
Monitor data and identify patterns and trends (inductive)
Communicate findings to business in a concise and understandable fashion
Create presentations, graphs, dashboards, etc. to display findings and results utilizing Excel, Tableau, PowerPoint, etc.
Ensure bias and data quality issues are resolved or explained when communication occurs
Continue development of domain expertise by attending partner meetings in order to be able to think strategically about relevant data sets and metrics
Work with the business to identify metrics to be tracked, including key performance indicators, client segments, etc.
Assist in translating business stakeholder requirements into reporting deliverables for the reporting team to automate
Proactively monitor metrics and make recommendations for changes, additional metrics and key performance indicators
Identify and surface data gaps that exist to the data reporting and data management teams and partner on how those gaps can be closed
Work closely with Reporting and Data Management teams to advance data quality and data management efforts across the firm
Develop trusted partnerships with business leaders based on collaboration and knowledge of business
4 Year College Degree in Business, Mathematics, Finance, Economics, Management Information Systems or similar area of study
3-5 years related experience
5+ years total experience
Understanding and ability to conduct data extraction
Interest in improving processes and creating efficiencies
Demonstrates curiosity about what drives business trends and customer behaviors
Must be comfortable with constantly evolving environment and rapidly changing priorities
Must be Business-Centric, Data-Oriented, Analytically Minded and Results Driven
Strong understanding of product metrics such as conversion rates, response rates, ROI, etc.
Strong Knowledge of SQL Server
Ability to identify appropriate datasets to be able to support analytics
Attention to detail and accuracy
Advanced critical thinking skills to scope and frame problems
Displays excellent judgment to understand and support business needs
Must be able to effectively plan and manage responsibilities autonomously
Effective communication skills to manage expectations and challenges
Effective interpersonal and relationship building skills to effectively work with teammates and business partners
Must be a natural self-starter with ability to work autonomously
Military education or experience may be considered in lieu of civilian requirements listed
TD Ameritrade is an equal opportunity employer. At TD Ameritrade we believe that people matter. We value diversity and believe that it transcends race, national origin, age, marital status, gender identity / expression, sexual orientation, citizenship status, service in the armed forces, disability, thoughts, ideas and perspectives. Our commitment to building an inclusive culture is aimed at attracting and retaining diverse talent, clients and shareholders to the firm. It's a belief that's core to the success of our organization.